The Priority Pass Lounge in the Penang International Terminal is the Plaza Premium Lounge.
This lounge is a bit dark, small and cramped, but has a variety of fresh-prepared dishes and beverages.
What is Priority Pass
Priority Pass is a program that provides access to over 1,000 airport lounges around the world.
Lisa and I both have unlimited use of Priority Pass lounges at airports thanks to holding the Chase Sapphire Reserve Visa credit card. In Europe and Asia we are constantly pleasantly surprised at the wide availability of Priority Pass lounges.
Penang International Terminal
The Penang airport is a medium-sized airport and is split into two terminals: domestic Malaysian terminal and the international terminal.
Malaysia Airlines, AirAsia and Firefly operate mini-hubs from Penang. And the island celebrated when Qatar started nonstop service between Penang and Doha in 2018 making the island that much more convenient from Europe and the middle east.
Location of Priority Pass Lounge Penang International Terminal
The Plaza Premium Priority Pass lounge is located to the left after security. It is on the mezzanine level up a short escalator near gate A3.
Access To Priority Pass Lounge Penang International Terminal
In addition to being the Priority Pass lounge in Penang, the Plaza Premium lounge serves as the business class lounge for several airlines. These include Malaysian Airlines, Singapore Airlines’ regional carrier SilkAir, China Airlines, China Southern Airlines and the aforementioned Qatar Airlines flight to Doha.
Cathay Pacific is the only airline at Penang that still has its own lounge.
It serves the two Dragonair flights that operate out of Penang each day.
It is just down the hall from the Plaza Premium lounge. By all accounts it is a small but very nice lounge catering to business travelers.
You can also pay cash to access the Plaza Premium Lounge.
The fees is based on time of use.
But the value of the cash prices seem poor for what the lounge has on offer.
Entering the Lounge
The first thing one notices when entering the lounge is that it is rather small.
That plays out in several ways I will describe in a moment.
The second is that there are no windows or natural light of any kind.
They try to make up for it with lots of LED lighting, but it is what it is.
Seating at Priority Pass Lounge Penang International Terminal
There are two basic seating areas in this lounge: table seating and armchair seating.
This lounge has limited table seating. Only 8 or so tables. They were all fully occupied during our entire visit just after midday.
The armchair seats have plenty of plugs. But it is awkward to have to eat a plate of food in your lap sitting in them.
Food at Priority Pass Lounge Penang International Terminal
As at many lounges in Asia, food comes it two varieties: self-serve and chef-prepared.
The limited self-serve food selections include a salad bar, cold cereals, bread and jam, cakes and muffins.
A menu of chef-prepared selections compensate for the meager self-serve selections.
The process to get a hot meal is: peruse the menu, order from the chef, then wait until your plate of food is placed on the counter.
For those who don’t care to wait at the counter, the chef rings a bell that is clearly heard throughout the small lounge when he places an order on the counter.
The process is efficient. But when the lounge is busy (as it was when we visited) it is also somewhat confusing.
If several people in a row order the same thing, confusion is created over which order is meant for which patron.
Worse, another patron who seemed to think that the chef was just randomly putting dishes on the counter for patrons to grab took Lisa’s plate of food.
Rather than argue about it she just ordered another dish of chicken chop.
I had the green curry and some salad with olive oil. Not a perfect keto friendly lunch (didn’t eat the rice or crisps, natch!), but very tasty!
Beverages at Priority Pass Lounge Penang International Terminal
This lounge has a very limited beverage selection.
There are sodas and beer in cans.
There is also coffee, tea and orange juice.
And that’s it.
Facilities at Priority Pass Lounge Penang International Terminal
Wifi internet is fast in the lounge.
But there are no showers, nap rooms or other amenities at this lounge other than a restroom.
The only entertainment was a newspaper and magazine rack and the flight board.
Bottom Line Priority Pass Lounge Penang International Terminal
We are always thrilled to enjoy the perks of Priority Pass. Especially when we get to visit a lounge.
The Plaza Premium lounge Penang International Terminal is small. And it only has the basic amenities.
But it is still a nice oasis.
And we were able to make a decent chef-prepared lunch out of our visit.
So that’s a winner to us!!